Singapore
Remember the ridiculous service that I had during last year Christmas Eve?
After a long wait, finally Cathay Pacific replied.
Miss Melinda Narguet, Customer Relations Executive, called personally from Australia.
She explained how Cathay Pacific took this matter seriously.
She apologised for the mishandled situation.
Glad that this matter has come to an end.
Let's move forward and put all the bad experience behind.
Apology accepted.
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